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Título
Text copied to clipboard!Recepcionista de Salud
Descripción
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We are looking for a Health Receptionist to join our healthcare team and provide exceptional front desk support to patients, visitors, and medical staff. As a Health Receptionist, you will be the first point of contact for patients entering the facility, ensuring a welcoming and professional atmosphere. Your primary responsibilities will include greeting patients, managing appointment schedules, handling phone inquiries, and maintaining accurate patient records. You will also assist with administrative tasks such as processing insurance information, collecting payments, and coordinating communication between patients and healthcare providers. The ideal candidate is organized, detail-oriented, and possesses excellent communication and interpersonal skills. Previous experience in a healthcare setting is preferred, but not required. You must be comfortable working in a fast-paced environment and able to handle sensitive information with confidentiality and discretion. Proficiency in office software and familiarity with medical terminology are advantageous. As a Health Receptionist, you play a vital role in ensuring the smooth operation of the healthcare facility and contributing to a positive patient experience. Your ability to multitask, prioritize tasks, and remain calm under pressure will be essential to your success in this role. If you are passionate about helping others and thrive in a collaborative environment, we encourage you to apply for this rewarding position.
Responsabilidades
Text copied to clipboard!- Greet and check in patients upon arrival
- Schedule and confirm patient appointments
- Answer phone calls and respond to inquiries
- Maintain and update patient records accurately
- Process insurance information and payments
- Coordinate communication between patients and medical staff
- Assist with administrative tasks as needed
- Ensure the reception area is clean and organized
- Handle sensitive information with confidentiality
- Provide excellent customer service to all visitors
Requisitos
Text copied to clipboard!- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Organizational and multitasking abilities
- Basic computer proficiency
- Attention to detail and accuracy
- Ability to handle confidential information
- Professional appearance and demeanor
- Previous experience in healthcare (preferred)
- Familiarity with medical terminology (a plus)
- Ability to work in a fast-paced environment
Posibles preguntas de la entrevista
Text copied to clipboard!- Do you have experience working in a healthcare setting?
- Are you familiar with medical terminology?
- How do you handle confidential information?
- Can you describe your experience with scheduling appointments?
- What office software are you proficient in?
- How do you prioritize tasks during busy periods?
- Are you comfortable interacting with patients and medical staff?
- What steps do you take to ensure accuracy in your work?
- How do you handle difficult or upset patients?
- Are you available to work flexible hours if needed?
